City Block have been providing high quality, affordable purpose-build student accommodation in university cities across the UK for over 14 years.

Their experience means they are experts in managing and developing high quality student accommodation which exceeds customer expectations and Glide are proud to be their trusted technology partners. Working closely together over the past 10 years and supporting them through significant growth, Glide are pleased to continue to help City Block create comfortable, fun places to live that students are proud to call their home.

Customer Need

With a particular focus on customer experience and student wellbeing, the City Block team strive to create a home-from-home environment for their students with a range of high-quality services. They need it for everything: studying, gaming, keeping in contact with family – so it’s essential that they are provided with a service they can trust that will work across a range of different devices and platforms.

“High-speed, reliable internet is crucial to students and is one of the key factors in choosing accommodation”

Rachel Dioni, Lettings Manager, City Block

One of the ways in which City Block aim to help students feel at home is through creating a sense of community through their many social events. From end-of-term pizza parties, regular quiz nights and gaming competitions, students can even book out communal kitchens to host their own private parties! A fast and reliable connection is an essential part of this experience.

Furthermore, with the majority of students living at Berkshire House classed as international students, a trend that is reflected across many PBSA properties in the UK, it has never been more important for students to stay connected with friends and family from around the globe – even better if that connectivity stays strong wherever they are in the building.

Solution

With Glide’s fully managed solution, students living at CityBlock’s Berkshire House in Reading benefit from an incredible 200Mbs service. Whether they are studying from the comfort of their own room, streaming music in the gym, or listening to music with friends in one of the many social spaces, students will receive the same level of coverage and speed wherever they are in the building. Alison Bargh, Chief Operating Officer for CityBlock explains how they regularly ask students for feedback via a questionnaire. Responses regarding the internet rate the service as “excellent”. Law Student, Kelechi Chukwueke explains how he needs a fast connection not only for his work, but also for online gaming, and states how “the internet service has never let him down”.

“We have a fabulous relationship with Glide. They have supported us throughout our business growth, they understand our vision, they have never let us down and have always deliver what they promise”

Alison Bargh, Chief Operating Officer, CityBlock

International students are delighted by the range of multi-lingual support services available, impressed that Glide really understands the needs of the diverse student population. As CityBlock continue to develop their portfolio, Glide will continue to support them on their journey working in partnership to deliver a service that meets the needs of their students’ both now and for years to come.

Get in touch with a member of our team to find out about our fully managed internet service. Call us on 03333 800 800 or drop us an email at glidestudent@glide.co.uk, or find out more details on our website.

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