Are you an experienced Credit Controller looking for your next challenge? Do you want to work with a well-established and growing managed service provider?
You are a brilliant communicator with fantastic correspondence skills and a high level of attention. You have great call handling skills as you will be answering inbound call to assist the wider business and negotiate favorable outcomes with debtors.
You are the kind of person who takes ownership for your personal development and works proactively with other teams and departments to assist with queries that will improve cash collection.
About the Role
You will pursue clients for their outstanding balances and collect the debt on their accounts by making outbound calls, sending emails and letters. You will be managing customer complaints originating in Credit Control in a timely manner and in accordance with regulatory requirements and agreed SLA’s.
You will also trace debtors and send out trace requests to external sources, negotiate payment arrangements with customers and assist with credit control to maximize collection for the Company. You will work with other departments to ensure rebilling is accurately processed to enable debt collection and conduct HMLR searches to ascertain occupier status.
Glide started life as separate businesses delivering broadband, utilities and communications services to different markets across the UK. For decades, we have been known for delivering exceptional connectivity and original solutions to the best universities and biggest businesses in the country.
We are now proud to stand together as one group that brings together sector expertise and creative spirit to make life simpler, customers happier and businesses more successful.
The Glide Group is growing quickly, expanding our footprint across the UK and into Europe, and building original ways for our customers to connect.